Mobile Crisis Team (MCT)

This team operates with two licensed clinicians who respond to mental health and substance use crisis calls from the general community, providers, and 911.

MCT services are available countywide Monday – Friday 8am-6pm.
Contact: (510) 891-5600, 911

Mobile Evaluation Team (MET)

This team pairs an Oakland Police Officer and a licensed clinician in an unmarked police vehicle. They focus on 911 generated mental health and substance use crisis calls within Oakland.

MET services are available Monday – Thursday 8am-3pm, Oakland
Contact: (510) 891-5600, 911

Hayward Mobile Evaluation Team (HMET)

This team pairs a Hayward police officer and a licensed clinician. They focus on 911 generated mental health and substance use crisis calls within Hayward.

HMET services are available Monday – Friday 8am-4pm, Hayward.
Contact: (510) 891-5600, 911

Community Assessment and Transport Team (CATT)

This team pairs an emergency medical technician (EMT) with a licensed clinician, who respond to mental health and substance use crisis calls. This program is a partnership between Bonita House, Alameda County Behavioral Health Department, Alameda County Emergency Medical Services, and Falck Northern California Emergency Medical Service.

CATT services are available countywide 24/7
Contact: 911, and 988 nights and weekends

All ACBHD mobile crisis clinicians are certified to write applications for involuntary holds in Alameda County. However, clinicians will offer voluntary treatment via various diversion programs when clinically appropriate. All mobile crisis teams work in partnership with local law enforcement and due to safety concerns, requests to respond without law enforcement cannot be guaranteed. If callers are advised to call 911, callers can request a CIT (Crisis Intervention Trained) officer, who has completed training specific to crisis intervention and de-escalation.