Psychotherapy (also called talk therapy) refers to a variety of treatments that aim to help a person identify and change troubling emotions, thoughts, and behaviors. Most psychotherapy takes place one-on-one with a licensed mental health professional or with other patients in a group setting. Therapy can be provided by a case manager or through a community-based provider. To request these services, please contact the ACCESS Unit at 1 (800) 491-9099 or your Managed Care Plan for a screening.