ACCESS Support & Referrals

If you are having a hard time emotionally or mentally, we are here to support you. Learn more about how you can receive care for loved ones or for yourself.

ACCESS Support & Referrals

We are here to support people having mental health or substance abuse struggles. The Alameda County Health Behavioral Health Department provides evidence-based care and treatment to Alameda County residents. Our team specifically works with clients who have Medi-Cal or are underinsured or not insured and who have moderate to severe mental health care needs.

Below, find information on how to make a referral or seek mental health services, employment services opportunities, and resources for housing services.

How to Make a Referral or Seek Services

The Behavioral Health Department provides behavioral health services to Alameda County residents who qualify for Medi-Cal insurance and who are uninsured.

For questions about services or to see if you or your loved ones qualify for services, please call ACBHD at (800) 491-9099.

As an insurance plan for Medi-Cal recipients, we are required to operate a 24/7/365 telephonic referral line to ensure that our insurance beneficiaries can have around-the-clock access to their behavioral health insurance benefits. This phone number is the point of entry for behavioral health services and referrals.