Our Mission, Vision, and Values
Alameda County Health’s departments and programs focus on services and supports that provide care for the whole person.
Mission
To support and empower individuals experiencing mental health and substance use conditions along their path toward wellness, recovery, and resiliency.
The mission of the Behavioral Health Department is to work in partnership with the community to ensure the optimal health and well-being of all people through a dynamic and responsive process respecting the diversity of the community and challenging us to provide for present and future generations.
Vision
Behavioral Health Department Vision
We envision a community where all individuals and their families can successfully realize their potential and pursue their dreams, where stigma and discrimination against those with mental health and/or alcohol and drug issues are remnants of the past.
AC Health’s Vision
Everyone in Alameda County, no matter who you are, where you live, how much money you make, or the color of your skin, leads a healthy, fulfilling, and productive life.
Values
As Alameda County Behavioral Health Department staff, we commit to guiding our decisions, our behaviors, and our relationships by these values:
Healthy People in Healthy Communities
Equity and Social Justice
Accountability and Quality
Leadership and Innovation
Trust and Transparency
Humility and Respect
A-C-B-H-C-S: Our values represent who we are and who we strive to be!
Access. We value collaborative partnerships with peers and consumers, families, service providers, agencies, and communities, where every door is the right door for welcoming people with complex needs and assisting them along their journey toward wellness, resilience, and recovery.
Consumer & Family Empowerment. We value, support, and encourage individuals and their families to exercise their authority to make decisions, choose from a range of available options, and develop their full capacity to think, speak, and act effectively in their own interest and on behalf of others they represent.
Best Practices. We value clinical excellence through the use of best practices, promising community-driven ideas, and effective outcomes, including prevention and early intervention strategies, to promote well-being and optimal quality of life. We value business excellence and responsible stewardship through revenue maximization and the wise and cost-effective use of public resources.
Health & Wellness. We value the integration of psychological, emotional, spiritual, and physical health care to promote the wellness and resilience of individuals recovering from the multi-dimensional effects of mental illness and substance use disorders.
Culturally Responsive. We honor the voices, strengths, leadership, practices, language, and life experience of ethnically and culturally diverse individuals and their families across their lifespan. We value operationalizing these experiences in our service settings, collaborative treatment planning, and the strategies we use to engage our communities.
Socially Inclusive. We value advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons who have experienced or are experiencing experiences mental illness, trauma, and substance abuse disorders. We support social inclusion and the full participation of our clients, consumers, patients, and family members to achieve fuller lives in communities of their choice – where they can live, learn, love, work, play, and pray in safety, security, and acceptance.